Episode 73: The Role Humans Have in the Future of Service

Karen is joined by Jaquie Scammell, Australia’s leading Customer Service expert and Founder of ServiceQ, to discuss the role humans have in the future of service.   

Karen and Jaquie explore: 

• In an era defined by artificial intelligence, robotics and automation, the role humans have in the future of service. 

Connect with Jaquie Scammell on LinkedIn