Work Savvy
Tune into the Work Savvy podcast for a fortnightly dose of inspiration and insights on Leadership and Self-Mastery. Host Karen Gately talks to leading experts and successful business leaders about being a great leader of people and thriving at both work and in life. Our guests are people who have learned powerful lessons through experience and share their wisdom through the inspiring stories they tell. In our WTF @ Work segment we talk about some of the crazier things that happen in the workplace. While there is often a serious lesson to be learned from the stories we share, we also manage to have a laugh at just how absurd people and workplaces can be. We can’t wait for you to listen and learn how to Work Savvy! Listen to the latest episode below or explore our library to listen to those you’ve missed. https://www.corporatedojo.com/
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Episodes
Monday Mar 28, 2022
Monday Mar 28, 2022
Today on Work Savvy Karen and Maddie are going to kick off by talking all about 'Driving customer appreciation through culture'. Joining the show today is Darrell Hardidge, CEO and Founder of Saguity and customer experience expert.
Darrell helps Karen and Maddie answer:
Moving beyond customer satisfaction to customer appreciation
The role culture plays in driving each customer’s experience
Why culture trumps price?
Biggest mistakes leaders need to avoid?
Check out Darrell's website here: https://saguity.com/
Monday Mar 14, 2022
Monday Mar 14, 2022
This week on Work Savvy, Pete Clark joins Karen and Maddie to chat about getting more from your people.
On the show today we’re going to kick off by talking all about teams and getting more than a compliant contribution from your people. Pete helps us answer:
Common reasons people disengage and resort to compliance
How to get people to give more than they have to
Shifting from compliant contributions to discretionary effort
Check out Pete's website here! https://www.21whispers.com/
Monday Feb 28, 2022
Monday Feb 28, 2022
Karen and Maddie are joined by Nikki Smith, career coach, to chat all about building careers and finding the right career path. So, how do you build your career?
Nikki discusses:
How to guide people to the career path most suited to them
How to ensure people don't disengage and look for advancement opportunities elsewhere
Offering career development when there aren't a lot of hierarchical steps for people to take in your business
Connect with Nikki Smith on LinkedIn
Monday Feb 14, 2022
Monday Feb 14, 2022
Maddie is back interviewing Karen, but this time they are talking about candidates. So, how do you assess candidates correctly? In the wake of the Great Resignation, lots of HR leaders will be hiring new people so it's a perfect time to share some tips on how to do this right.
To kick off the episode, they start with 'Assessing candidates correctly'.
How to ensure candidates have both the character and capabilities needed to do the job well
How do leaders best leverage every step in the hiring process?
What role can psychometric and personality tests play?
What can happen to a business when they hire the wrong person?
Connect with Karen Gately on LinkedIn
Monday Jan 31, 2022
Monday Jan 31, 2022
This week Maddie interviews Karen to talk about conversations. Not just any conversations, but conversations leaders find most challenging.
They start off by unpacking difficult conversations:
- What are the type of conversations leaders tend to avoid? Is it the same with employees/ team members?
- What are the type of conversations leaders handle badly?
- Why are conversations about attitude, behaviour, and performance often the most challenging?
- How to engage in tough conversations well
Next up is Mojo in the Dojo.
Karen and Maddie discuss maintaining your mojo when your boss deals with a sensitive issue poorly.
Last, WTF @ Work.
WTF @ Work is where we unpack crazy workplace stories.
This is a news story that basically the whole world has heard about.
CEO tells 900 workers on Zoom call they are all fired....
https://www.news.com.au/finance/work/at-work/ceo-tells-900-workers-on-zoom-call-they-are-all-fired/news-story/1bb6720161921e10ce7ff0dbb26a5747
Monday Jan 17, 2022
Monday Jan 17, 2022
Karen and Maddie were joined by the creators of Mind You, Liv Downing and Caroline Weinstein to chat all things mental health.
Liv and Caroline are both psychologists and they have come together to create the holistic mental health program, Mind You. They are the perfect people for our mental health special episode.
Liv and Caroline tell us the story of how they met, and became passionate about mental health.
They then discuss connection at work:
Why is connection important at work? How can it impact performance?
What are some ways workplaces can build connection in their teams?
Psychological safety in the workplace most important to culture
Human element at work
Liv also shares with our listeners why we should hug for 30 seconds.
Karen asked, tell us a bit a about the program you have designed and built, why do you think organisations need it?
To check out their Mind You program: https://www.themindyouprogram.com/
Monday Dec 13, 2021
Monday Dec 13, 2021
Why do change efforts often fail? Karen and Maddie chat to Karen Ferris to find out why! Today's topic is 'How to avoid the common reasons change efforts fail'.
First, they unpack:
What the common examples are of failed change efforts
Why change efforts fail and what to do about it
What are the failures of the majority of mergers and acquisitions?
Do we think there needs to be a shift in the mindset around change
Connect with Karen Ferris on LinkedIn
Monday Nov 29, 2021
Monday Nov 29, 2021
Karen and Maddie are joined by Sonya Law to chat about workplace culture.
Together, they unpack:
Common cultural reasons people choose to leave a business
What it takes to address culture-driven turnover
How to create a culture that inspires people to want to stay
Connect with Sonya Law on LinkedIn
Monday Nov 15, 2021
Monday Nov 15, 2021
Karen and Maddie are joined by Cam Shepherd from Shape HR to discuss how best to design the right culture for your business.
Together, they unpack:
How to start your understanding of what your organisation is striving to achieve
How to identify the mindsets and behaviours that will enable your vision to become a reality
Recognising the mindsets and behaviours that will stand in the way of success
Connect with Cameron Shepherd on LinkedIn
Monday Oct 25, 2021
Monday Oct 25, 2021
Karen and Maddie are joined by Catie Paterson to chat about recognizing performance issues. Regardless of how hard we work to only hire top performers; the simple reality is we don’t always get it right. Recognizing there is a performance issue early is essential. Knowing what to do about it can be tricky.
Together, they unpack:
Common reasons people underperform in the first year of employment
Working out whether you have made a hiring mistake or things can be turned around
Steps that should be taken to help them to be more successful
Connect with Catie Paterson on LinkedIn